SAP Knowledge Base Article - Preview

3546162 - Error When Trying to Migrate SEPA Mandates for Customers

Symptom

  • An error occurs when attempting to migrate SEPA mandates for customers using the migration tool in Business ByDesign.
  • The error message displayed is "Service call failed; report an incident".
  • The issue arises when trying to update data about the method of payment and mandate for several hundred customers who already have bank data in the system.


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Environment

SAP Business ByDesign.

Product

SAP Business ByDesign all versions

Keywords

Migration of Customers, SEPA mandates, Customers, Accounts, Company, Error, Service call failed, Migration tool, Method of payment, Mandate, Simulate Import. , KBA , AP-BP-BP , BusinessByDesign: Business Partner , How To

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