SAP Knowledge Base Article - Public

3546217 - Attribute long description value and translation synced from Backoffice not available on CPQ

Symptom

Attribute long description value and translation synced from backoffice via KB sync are not available in SAP CPQ on attribute level.

Environment

SAP SALES CLOUD CPQ integrated with SAP VCP

Reproducing the Issue

  1. Search for attribute with translations in the attribute tab on Setup
  2. In the 3 dots click on "translate this item"
  3. See the description are empty.

Cause

Expected behavior of SAP CPQ application.

Resolution

Description and translations are present at product attribute level, the translation can be found on the "Translate this item" option in the attribute inside the product in the Setup.

Keywords

translations, CPQ, VCP, KB, sync, description, attribute, value , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ 2024