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SAP Knowledge Base Article - PreviewSymptom
The Introscope Enterprise Manager stops showing CPU or other related host status of managed system as below, but SAP Host Agent is running fine.
The errors below could be displayed in sapstartsrv.log:
*** ERROR => soap_check_permission authentication: ( , ExecuteOperation ) FAILED [DefaultOpera 163] [Thr 2780]
*** ERROR => Webmethod ExecuteOperation ( versioninfo ) failed: Unauthorized: User authentication required [saphostcontr 1363]
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Solution Manager 7.1
- Introscope Enterprise Manager 9.X
Product
Keywords
CPU, Wily, Introscope EM, CIMProvider, com.sap.smd.agent.application.e2emai.std.collectors, SAPHostControl.CIMProvider.capabilities.check.enabled, Webmethod ExecuteOperation , KBA , SV-SMG-DIA-APP-WA , Workload Analysis , Problem
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