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3546416 - Team Size is shown as "0" in Org Chart even if the manager has direct reports

Symptom

  • In the Org Chart, some users who are managers with direct reports are displayed with a team size of "0".
  • Some user's manager is not visibile in Org Chart even if the manager is active and configured as manager in UDF.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors Core

Product

SAP SuccessFactors HCM Core all versions

Keywords

Org Chart, Organization Chart, Team Size, Zero, 0, Active Users, Incorrect Display, Inactive manager , KBA , LOD-SF-PLT-ORG , Org Chart Issues , Problem

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