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SAP Knowledge Base Article - PreviewSymptom
When a partner requests a license for an out of maintenance customer, the customer may not appear in the customer list within the Support Launchpad for SAP Business One.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
Support Launchpad for SAP Business One
Product
SAP Business One all versions ; SAP Business One, version for SAP HANA all versions
Keywords
portal, servicemarketplace, smp, unsupported, exclude, coverage, unpaid, scope, pending , KBA , portal , note , SBO-CRO-SMP , SAP Business One Service Marketplace issues , SBO-CRO-LIC , Inquiries regarding software licensing , How To
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