SAP Knowledge Base Article - Public

3546632 - User is unable to select multiple line items in a Shopping Cart to create a single delivery document for all items

Symptom

You have created a shopping cart with multiple line items and want to create a single delivery document for all items.

But you observed that you cannot select multiple line items in the shopping cart OWL screen, however you can do so from inside the cart under Items tab. 

Environment

SAP Business By Design

Reproducing the Issue

  1. Go to Home work center
  2. Select view Self Services Overview
  3. Select Confirm Deliveries
  4. Click on the respective shopping cart with multiple items
  5. Now you are unable to select all items at one go and confirm delivery

Cause

This is the standard SAP by design behavior where OWL (preview screen) has restriction to select only single line for any action.

It is a technical limitation for OWL screen.

If you are navigating or opening the shopping cart line item in view all mode, then you can select multiple line items for any action.

Resolution

You cannot select multiple line items if you open the cart and select the items.

Keywords

unable to confirm delivery for multiple items in shopping cart, shopping cart delivery , KBA , AP-REQ-IR , Internal Request , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign all versions