SAP Knowledge Base Article - Public

3546749 - Inability to View TextCollection in XML of Delivery Note

Symptom

The TextCollection section is not visible in the XML of the delivery note.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Outbound Logistics Work Center.
  2. Proceed to the Outbound Deliveries View.
  3. Search for Outbound Delivery ID XXX and access the Notes section. (XXX means Outbound Delivery ID)
  4. Notice there is an Internal note.
  5. Proceed to Output history, select the latest Output Delivery Print, and click on View Original XML.
  6. The TextCollection is not seen.

Cause

The issue arises when the Note Type chosen is 'Internal Comment'. In this case, the TextCollection section is not visible in the XML file.

Resolution

It is necessary to choose Note Type Additional External Comment and the field will be visible in the XML file.

Keywords

Outbound Delivery, XML, TextCollection, Internal Comment, Additional External Comment, Notes section, Delivery Note. , KBA , AP-ODP , Outbound Delivery Processing , How To

Product

SAP Business ByDesign all versions