3546754 - 2H 2024 : Dropdown arrow is missing for certain fields within import content tool

When selecting 'Create a new Learning item for each content package' in the import content tool, the dropdown arrow is missing for certain fields, such as 'Item Type' and 'Assignment Type'.

SAP SuccessFactors Learning

Step 1. Log in to SuccessFactors BIZX

Step 2. Access Learning Administration

Step 3. Navigate to Content-> Import Content-> Add New Content-> Next

Step 4. Browse and upload the content file-> Next-> Select "Create a new Learning item for each content package" -> The dropdown arrow is missing for certain fields, such as 'Item Type' , ' Assignment Type'

The cause of the issue is currently under investigation.

The learning engineering team is currently investigating on this issue, and will update the KBA once we have more information available.

As a temporary workaround, admin can follow the steps below to use the dropdown arrow for the fields 'Item Type' and 'Assignment Type' :

• Access Learning Administration-> Learning Activities-> Item-> Add New -> 

Please set this KBA as a favorite (star icon on the top right corner) to receive updates on it. You can review the KBA 2171560 to understand how to get notified when a KBA is created/updated.

3530206 - Two arrows appearing against drop-down menus in Learning Administration

SAP SuccessFactors Learning, Import Content Tool, Missing Dropdown Arrows, Item Type, Assignment Type, H2 2024 Release, Learning Management System, LMS,  Dropdown Arrow Missing for Item Type,  Dropdown Arrow Missing for Assignment Type , KBA , LOD-SF-LMS-CNT , Content , Bug Filed