3546765 - Approvers processing workflows for the same user at the same time

Workflows that multiple approvers approved at the same time is causing same end dates (same end date for each approved workflow or end date is 12/31/9999).

• SAP SuccessFactors HCM Cloud
• SAP SuccessFactors Employee Central

1. Process actions that requires workflow for the same user (example: changes in Job Information)
2. The workflows are assigned to a group of approvers
3. One approver will get a workflow for the user and the other approver will get another workflow for the same user.
4. Both approvers will approve their respective workflow at the same time
5. Prepare an audit table report and will notice that the two entries (were captured for the approved workflows) will have of their end dates is 12/31/9999 or they have the same end date

• This is expected system behavior
• System does not have a functionality to check if there is a workflow approval that happened on the same time interval for the same object. Due to this, if two or more workflows were approved at the same time, they will have the same end date as the system only recognizes the actual data saved prior to the approval of the multiple workflows.

• Have a coordination between approvers not to approve workflows at the same time
• Raise this as an enhancement request

2674664 - Behavior of Multiple Workflows for the same change - Employee Central

Enhancement request for this limitation can be found in Correct end date issues when approving multiple workflows for the same user on the same HRIS portlet

workflow, HRIS, same workflow, same time, same end date, end date, 12/31/9999 , KBA , LOD-SF-EC-JOB , Job Information , How To