SAP Knowledge Base Article - Preview

3546791 - How to Add a New Text Type for Use in ITSM/Charm

Symptom

A new text type needs to be defined for use in a text determination procedure for use in ITSM or Charm

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

itsm, charm, it service management, smin, zmin, text type, crm_orderh, crmorder_h, text object, text determination procedure, solman, solution manager, custom, new, incident, document,  , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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