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SAP Knowledge Base Article - PreviewSymptom
Error message occurs when integrating SAP LeanIX with SAP Cloud ALM API for the following scenarios
"Access Denied. Your credentials are valid, but your service key does not have the necessary permissions to access this resource. Please contact your system administrator if you believe this is an error or need additional access rights."
"Authentication Failed. The JSON API credentials you are provided are incorrect or not recognized. Please verify your details and try again. If the issue persists, refer to your API documentation or contact your system administrator"
**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Cloud ALM
Keywords
API, LeanIX, Cloud ALM, JSON, Access Denied, Authentication failed, CALM , KBA , SV-CLM-API , SAP Cloud ALM External API , Problem
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