SAP Knowledge Base Article - Preview

3546850 - SAP Cloud Connector - High availability setup failure with error "request https://xxx:8443/ failed with 401"

Symptom

  • The setup of High Availability (HA) configuration between the master instance and shadow instance.
  • The error message "Connection failure most likely caused by authentication issues — check user and password" is displayed, even when the correct credentials are used.
  • The logs on the cloud connector instance display the following warning: "Failure in handshakecom.sap.scc.ha.HaHttpClientException: request https://xxx:8443/ failed with 401 ()".


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Environment

Cloud connector 2.16 - 2.17

Product

SAP NetWeaver all versions

Keywords

SAP NetWeaver Connector, High Availability, HA, setup failure, authentication issues, cloud connector, master connector, UI certificate, reset, reconnect. , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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