SAP Knowledge Base Article - Public

3546854 - Incorrect "Requesting" Days Displayed in MS Teams App when Requesting Leave

Symptom

  • When requesting leave on a card in MS Teams, the system displays "Requesting" days incorrectly. For instance, when requesting leave for a full day, the system displays "Requesting" as 0.5 days.
  • The issue is specific to requests made through MS Teams and does not occur when applying for leave via the SuccessFactors Web UI.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Request leave on a card in MS Teams for a full day.
  2. Observe that the system displays "Requesting" as 0.5 days instead of 1 day.

Cause

This is a defect in the 2H 2024 release.

Note: The customer has onChange rules on startTime and endTime. For e.g., if the user inputs 9:00 - 18:00, the rules change it to 9:00 - 13:00. 

The UI in Teams uses a different API as compared to BizX. It is currently sending the start and end time to backend, so the "Requesting" is displayed as 0.5 days even if the user is requesting for a full-day leave.

Resolution

Engineering has confirmed that this issue will be fixed on 12th Dec 2024.

See Also

Keywords

MS Teams, incorrect, Requesting, leave request, full day, half day, SuccessFactors, 2H2024, b2411, KI2411, INC10106174 , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Known Error

Product

SAP SuccessFactors Employee Central 2405