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SAP Knowledge Base Article - PreviewSymptom
- Delivery status 422 UNPROCESSABLE_ENTITY and Partner status 400 BAD_REQUEST in SAP Cloud ALM External API Management Console logs for External Ticket System integration
- 400 BAD_REQUEST errors when trying to integrate Cloud ALM with External Ticket Systems (e.g. Service Now) when following guide Integration with External Ticket Systems.
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Environment
- SAP Cloud ALM
- External ticketing software (e.g. ServiceNow)
Keywords
Service Now, events, external API , KBA , SV-CLM-API , SAP Cloud ALM External API , Problem
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