SAP Knowledge Base Article - Public

3546924 - How to check the reason why Credit Check process is failed - SAP S/4HANA Cloud Public Edition

Symptom

It could be failed when executing the Credit Check process, how to check the exact reason?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP S/4HANA Cloud Public Edition

Resolution

There are many reasons why a sales order is locked upon creation.

How to check the exact cause:

1. Go to the App "Maintain Business Partner" and choose the BP.

2. Select the BP Role as "SAP Credit Management" and click the "Credit Segment Data" Button.

 

3. Click "Simulate Credit Check Button" then click "Credit Check" button. 

4. The reason why Sales Orders are blocked will be shown.

Keywords

Manage Documented Credit Decisions, Blocked Sales Order, Credit Check, Maintain Business Partner , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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