Symptom
Each sales order is locked upon creation, how to check the exact cause?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP S/4HANA Cloud Public Edition
Resolution
There are many reasons why a sales order is locked upon creation.
How to check the exact cause:
1. Go to the App "Maintain Business Partner" and choose the BP.
2. Select the BP Role as "SAP Credit Management" and click the "Credit Segment Data" Button.
3. Click "Simulate Credit Check Button" then click "Credit Check" button.
4. The reason why Sales Orders are blocked will be shown.
Keywords
Manage Documented Credit Decisions, Blocked Sales Order, Credit Check, Maintain Business Partner , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , How To
Product
Attachments
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