Symptom
- An error message "Looks like something went wrong" appears when attempting to access a direct report's profile from the "Spotlight" button in the Team View page
- The error is only observed when accessing the profile from the Learning Home Page > Team View, but not from the Full Profile or EC.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to Learning Home Page with New Learning Experience >
- Go to Team View >
- Select one direct report >
- Click on the Profile Preview icon next to the direct report's name >
- Click on Spotlight >
- The error message "Looks like something went wrong" appears.
Cause
Resolution
Product Engineering is investigating a solution.
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See Also
Keywords
SAP SuccessFactors Learning, lms, Team, View, Direct, Report, Error, Learning Home Page, ilx, New Learning Experience, spotlight. , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Bug Filed
Product
SAP SuccessFactors Learning 2411