3547253 - The Process Communication Error "Item XX: Sum of dates' amounts exceeds the item's amount" is Displayed for a Contract

The Process Communication Error "Item XX: Sum of dates' amounts exceeds the item's amount" occurs for a Contract Document.

(Where XX represents the Line Item Number)

SAP Business ByDesign

1. Go to the Sales Order Work Center.
2. Go to the Contracts View.
3. Filter for All Contracts.
4. Search for the Contract ABC (where ABC represents the Contract ID).
5. Open, Select View All.
6. Go the Document Flow tab.

The Process Communication Error "Item XX: Sum of dates' amounts exceeds the item's amount" is displayed for the Contract Document.

The Process Communication Error has been generated for the Contract ABC because the Total Percentage maintained for the Invoice Schedules Date of the Item XX exceeds 100%.

The Total Percentage of a Invoice Schedules Dates should not exceed 100%. In case Total Percentage exceeds 100% the system will detect that the Total Amount of the Invoice Schedules Dates for the Item differs from the Total Price Component Value of the Item.

This can be checked through the following steps:

1. Go to the Sales Order Work Center.
2. Go to the Contracts View.
3. Search for the Contract ABC.
4. Open, Select View All.
5. Go the Pricing and Invoicing tab.
6. Select the Invoice Schedule sub tab.
7. Select the Pricing sub tab.

The Total Amount of the Invoice Schedules Dates for the Item XX differs from the Total Price Component Value of the Item XX.

In this case, it is required to change the percentage for a each Invoice Schedule Dates, so the the Total Percentage is either 100% or less.

The following steps can be performed for such actions in the system: 

1. Go to the Sales Order Work Center.
2. Go to the Contracts View.
3. Search for the Contract ABC.
4. Open, Select View All.
5. Go the Pricing and Invoicing tab.
6. Select the Invoice Schedule sub tab.
7. Change Percentage of the Invoice Schedule Dates.

The Total Percentage of the Invoice Schedule Dates should be displayed as either 100% or less.

After the changes for the Total Percentage of the Invoice Schedule Dates is performed, a case should be created with the SAP Support in order for the Process Communication to be retriggered through the backend.

KBA 3269389 - Error on the Sales Order: "Sum of Dates' Amounts Exceeds the Item's Amount"

sum of dates' amounts exceeds the item's amount,  invoice schedule, dates, total percentage, process communication error, contract, pricing , KBA , SRD-CRM-ORD , Orders & Contracts , How To