SAP Knowledge Base Article - Public

3547255 - Currency Conversion in Analytical Stories

Symptom

Currency field in Analytical Stories shows wrong aggregated value when it has different currency ID's in the Data.

Environment

SAP Sales Cloud and SAP Service Cloud

Reproducing the Issue

  1. Go to Settings
  2. Search Analytics > Design Stories
  3. Open any Story with Currency Measure field
  4. Eg: SAP_Sales Performance Overview
  5. Measures like 'Total Won Value' 

In overview it just aggregates the values for the different Opportunities even though if different currencies are involved.

10 INR, 20 USD, 30 EURO

It shows 60 

Cause

This expected system behavior. Currency Conversion is not yet supported in SAC. 

Resolution

This feature is part of our roadmap and our development working on it to make this available on priority. However, we cannot yet comment on exact timelines.

Keywords

Currency Conversion , KBA , CEC-CRM-ANA , Analytics for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0