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SAP Knowledge Base Article - PreviewSymptom
Unauthorized users are having access to restricted tickets, including the ones with "Confidential Queue" enabled.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2411
Keywords
Access Restriction, Tickets, Org Units, Primary Role, Secondary Role, Business Roles, Confidential , KBA , LOD-CRM-SRP , Service Request Processing , How To
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