SAP Knowledge Base Article - Public

3547386 - Error: "CAM support user is not allowed by customer" in Datasphere

Symptom

When try to create support user through CAM, the error occurs as below:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Datasphere

Cause

"Set the Allow SAP support user creation setting to ON" is unenabled.

Resolution

Please ensure that "Set the Allow SAP support user creation setting to ON" is enabled. This can be found under system -> Administration -> System Configuration.

Keywords

Cloud Access Manager, DWC, DS , KBA , DS , SAP Datasphere , Problem

Product

SAP Datasphere all versions