SAP Knowledge Base Article - Public

3547521 - Ability to add same user as Mentor and Mentee in Supervised and Unsupervised Mentoring Program

Symptom

Error "[user] is already a mentor and cannot be added again" when adding the same user as a mentor and mentee in the supervised and unsupervised Mentoring Program.

Environment

SAP SuccessFactors Mentoring 

Reproducing the Issue

  1. Go to Manage mentoring program
  2. open any supervised / unsupervised mentoring program
  3. Navigate to Mentees tab and try add any existing mentor , there is an error "[user name] is already a mentor and cannot be added again". 
  4. go to Mentors tab and try add any existing mentee , there is an error "[user name] is already a mentee and cannot be added again."

     

Cause

Expected Behaviour

Resolution

When a user is already added as mentor they cannot be added as a mentee in the Supervised and Unsupervised mentoring program.Similarly when a user is already added as mentee he/she cannot be added as a mentor. Only in Open Enrolment Mentoring Program the user is allowed as a mentor or a mentee. This is the current system behaviour.

Keywords

Error , Supervised Mentoring program , Unsupervised , same , user , existing , mentor , mentee ,already ,added ,"[user name] is already a mentor and cannot be added again" ,be,"[user name] is already a mentee and cannot be added again",cannot ,again  , KBA , LOD-SF-MEN-ADM , Admin Center and Setttings , How To

Product

SAP SuccessFactors Succession & Development all versions