SAP Knowledge Base Article - Public

3547627 - Missing History Icon in Recurring Deduction Portlet - 2H 2024

Symptom

Recurring Deduction portlet has no history icon when the employee is a future dated hire.

*Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental*  

Environment

SAP SuccessFactors Employee Profile - Latest People Profile

Reproducing the Issue

  1. Locate the future dated hire
  2. Go to Compensation > Recurring Deduction > Add Recurring Deduction
  3. Click on Save > "Your changes were successfully saved"
  4. Recurring Deduction Portlet stays empty, history button is not available

Resolution

  • The issue is planned to be fixed via patch PTCH-45670 which is tentatively scheduled for 17th Dec 2024 in Preview and 19th Dec 2024 in Production environment.
  • This KBA will be updated once the fix date is confirmed.

Workaround: Locate the added records via Manage Data > Recurring Deduction ("include inactive records" + set "search as of" date).

Keywords

KI2411, 2H 2024, SAP SuccessFactors, full profile, future hire, future dated, Compensation, Recurring Deduction, missing history icon, WEF-160617, PTCH-45670 , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error

Product

SAP SuccessFactors Employee Central 2411