SAP Knowledge Base Article - Public

3547650 - Duplicate Proficiency Scales in SAP SuccessFactors Talent Intelligence Hub

Symptom

  • Proficiency Scales are being duplicated automatically in SuccessFactors Talent Intelligence Hub
  • Proficiency Scales appear without end user intervention/creation
  • A new scale is created with name Proficiency set name of library <attribute external id>
  • The Proficiency Scales were set to inactive but they became active again.

Environment

SAP SuccessFactors Talent Intelligence Hub and Job Profiles/Job Description Manager/Job Profile Builder/Center of Capabilities

HCM Suite

Reproducing the Issue

  1. Log into the Instance.
  2. Navigate to Manage Talent Intelligence Hub.
  3. Create new Attribute and make sure to select Competency as Attribute Type.
  4. Access the newly created attribute and then edit the Proficiency Scale. Update the Description and save.
  5. Go to Proficiency Settings > Rating Scale. Notice that system creates new scale with name Proficiency set name of library <attribute external id>.

Cause

This is expected behavior and does not have an impact on the functionality.

Resolution

If this is a feature that you would like to see altered I would advise you to raise an enhancement request.
Please see the following KBA - https://me.sap.com/notes/2090228/E which outlines the process of raising an enhancement request.
You may give feedback directly to the Product team via the Customer Community.  
To have your idea considered and voted on, and to track the interest of others, please visit https://influence.sap.com/successfactors  and follow the instructions to submit your request.

See Also

https://me.sap.com/notes/2090228/E

Keywords

SAP SuccessFactors HCM, SAP SuccessFactors Talent Intelligence Hub, Proficiency Scales, duplicate, automatic, Manage, active, inactive, description , KBA , LOD-SF-TIH-POR , Growth Portfolio , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Performance & Goals 2411