SAP Knowledge Base Article - Public

3547722 - Error in Supplier Invoices or Purchase Orders: "Avalara Error"

Symptom

Avalara error is being triggered in Supplier Invoice or Purchase Order. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Search for ABC (ABC is the Invoice's ID). 
  4. Click in Edit button. 
  5. Click in Check button. 

The error is triggered:

  • Avalara Error

Cause

There are some steps to check:

(1) check if the Address information is fully maintained in the Supplier Master Data. In General tab, it has to be maintained the Postal Code, the Region or the Jurisdiction Codes. 

(2) check if the information is correct in the Supplier Master Data (specially the Postal Code). 

Correct the information and then save it. 

Resolution

Maintain the details in Supplier Master Data and the issue will not occur for new invoices.

For existing affected documents, follow the steps below:

  1. Open Supplier Invoice ABC.
  2. Remove the Supplier.
  3. Click in Check button.
  4. Add the Supplier in the blank space. 
  5. Click in Check button.

The error is no longer being triggered. 

    Keywords

    Avalara Error, Supplier invoice, Purchase Order, Supplier master data , KBA , SRD-SRM-SI , Supplier Invoicing , How To

    Product

    SAP Business ByDesign all versions