Symptom
Avalara error is being triggered in Supplier Invoice or Purchase Order.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Search for ABC (ABC is the Invoice's ID).
- Click in Edit button.
- Click in Check button.
The error is triggered:
- Avalara Error
Cause
There are some steps to check:
(1) check if the Address information is fully maintained in the Supplier Master Data. In General tab, it has to be maintained the Postal Code, the Region or the Jurisdiction Codes.
(2) check if the information is correct in the Supplier Master Data (specially the Postal Code).
Correct the information and then save it.
Resolution
Maintain the details in Supplier Master Data and the issue will not occur for new invoices.
For existing affected documents, follow the steps below:
- Open Supplier Invoice ABC.
- Remove the Supplier.
- Click in Check button.
- Add the Supplier in the blank space.
- Click in Check button.
The error is no longer being triggered.
Keywords
Avalara Error, Supplier invoice, Purchase Order, Supplier master data , KBA , SRD-SRM-SI , Supplier Invoicing , How To
SAP Knowledge Base Article - Public