3547948 - Field added into basic search list not displayed in OVS view

Field is present in the basic search field but not displayed in OVS list.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Cloud for Customer

Take Opportunity work center view as an example.

1. Navigate to Sales > Opportunity
2. Open any opportunity
3. Start adaptation mode
4. Go to Contact facet
5. Click the dropdown list of Name field
6. In adaptation mode, add basic search field, add a field like "external ID"
7. It not showing in list as a field
   
   

In adaptation mode, the Add "Basic Search Field" function is only used for basic search function. For example, if you add "external ID" in to basic search list, it allow you search with external id, which means once you input external id into basic search, the result will be returned. It not means the external id field will be added into OVS list.

For standard view, it is not allowed add the standard field into OVS list via adaptation mode, if this is required, kindly consider custom fields for your business.

Basic Search Field, OVS list, Adaptation mode , KBA , LOD-CRM-OPP , Opportunity Management , Problem