SAP Knowledge Base Article - Public

3548026 - In Document Generation, Arabic text is not populating in the generated document – 2H 2024

Symptom

In Document Generation, Arabic text is not populating in the generated document.

Environment

SAP SuccessFactors Employee Central - Document Generation

Reproducing the Issue

  1. Navigate to Employee Profile.
  2. From Take Action > Generate Document > Change the Language to “العربية ‎(Arabic)‎”.
  3. Select the template and click on Download.
  4. Open the PDF and observe the Arabic text are not populating in the generated document.

Resolution

  • Product Engineering is investigating a solution.
  • Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Keywords

INC10268355, 2H2024, KI2411, b2411, document generation, document, Arabic, English, blank, not, populating, empty, shown, template, language, download, pdf, word document
, KBA , LOD-SF-EC-DOC , Document Generation , LOD-SF-EC , Employee Central , Bug Filed

Product

SAP SuccessFactors Employee Central 2411