SAP Knowledge Base Article - Preview

3548174 - Email Notification for FSCM - CLR and DCD approval is not triggered

Symptom

  • In SAP S/4HANA, the email trigger for FSCM - Credit Limit Requests Approval or Documented Credit Decision is not working.
  • The setup for Manage Situation Types (F2947) for credit limit and DCD case notification is functioning, but emails are not being triggered.


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Environment

  • SAP Credit Management (FSCM)
  • Sales and Distribution (SD)
  • Fiori-UI for Credit Management
  • SAP S/4HANA 2022 and higher
  • SAP Fiori

Product

SAP S/4HANA 2022 ; SAP S/4HANA 2023

Keywords

SAP S/4HANA, FSCM, Credit Limit Requests, CLR, Documented Credit Decision, DCD, Approval, Email Notification, Situation Types, Email trigger, Manage Teams and Responsibilities (F2412), Manage Credit Management Rules (UKM_BRF_CONFIG), Manage Situation Types (F2947), Schedule Credit Management Jobs (F3748) , KBA , FIN-FIO-CCD-CR , Fiori-UI for Credit Management , FIN-FSCM-CR , Credit Management , Problem

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