SAP Knowledge Base Article - Preview

3548247 - Formatting Amount and Currency in Email Templates - Service Cloud V2

Symptom

When using a template to display amounts and currencies in emails, the output shows up as a JSON object format, e.g.,{content=300000.27, currencyCode="CHF"}
instead of the desired format:"300000,27 CHF".


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Environment

Templates for SAP Sales/Service Cloud.

Product

SAP Sales Cloud Version 2 all versions

Keywords

Email template formatting, Nested placeholder attributes, Amount and currency formatting, TemplateUI fix, Placeholder syntax, {{totalValues.netAmount}}, Currency code, JSON object output, Email rendering issue, Template engine workaround , KBA , CEC-CRM-TMP , Templates for SAP Sales/Service Cloud , Problem

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