SAP Knowledge Base Article - Public

3548356 - Unable to create Credit Memo from Credit Memo Request for Item category GMCS

Symptom

When creating billing document the following error message is displayed:

  • "Can't bill Item Category GMCS in SD Doc of type G2 using Billing Type G2"

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go to Create Billing Document app
  2. Try to create a billing document
  3. The error message is displayed

Cause

The Scope Item is missing in the system, so the item category GMCS isn't available in the copying control configuration.

Resolution

According to SAP Best Practices:

  • Activate Credit Memo Processing (1EZ) scope item to make the pre-delivered copy control entry available
  • Activate Make-to-Order Production for Sales Kits with Variant Configuration (4OC) scope item to use the item category GMCS 

See Also

  • 3269803 - Unable to add new Copying Control for Sales and Billing Documents - SAP S/4HANA Cloud Public Edition
  • Credit Memo Processing (1EZ)
  • Make-to-Order Production for Sales Kits with Variant Configuration (4OC)

Keywords

Credit Memo, Credit Memo Request, Item category, GMCS, create billing document, 1EZ, 4OC, copying control , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , SD-BIL-CNT-2CL , S/4HANA: Billing Content (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions