3548372 - Create Service Call or Customer Equipment Card for Inactive Item

Symptom

It is not possible to create a new Service Call or Customer Contract for an inactive item in versions lower than SAP Business One 9.2.

Environment

Prerequisite:

You are working with SAP Business One version lower than 9.2.

Product

SAP Business One 8.8 ; SAP Business One 8.81 ; SAP Business One 8.82 ; SAP Business One 8.82, version for SAP HANA ; SAP Business One 9.0 ; SAP Business One 9.0, version for SAP HANA ; SAP Business One 9.1 ; SAP Business One 9.1, version for SAP HANA

Keywords

Inactive, item master data, items list, choose from list, correct, system behavior, behavior, listed, displayed, shown, search, find, SAP Business One, new customer equipment card, CEC, inactive item, new service call, OITM, Frozen, frozenFrom, frozenTo , KBA , SBO-SER-SCL , Service Call , SBO-MM-MDD , Item Master Data , SBO-SER-CEC , Customer Equipment Card , How To

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