Symptom
When creating a sales order, if an address is selected for the sold-to party in "Address Selection" under Multiple Address options, a popup displays all addresses. However, it should only display the Order-Sending Address of the customer.
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Environment
SAP S/4HANA Cloud Public Edition
Cause
In the configuration activity "Set up Partner Determination of Sales Document Header (ID: 101288)", the Partner function "Sold-to party" has its Address determination for partner function set to BBP007 (Receive sales order).
However, no address is assigned to the "Order-Sending Address of Customer" (mapped to BBP007) in the customer master in the "Maintain Business Partner" app. Therefore, the system searches the address overview (general addresses) for valid addresses.
Resolution
- To avoid multiple addresses for the sold-to party (using only the standard address), the address determination configuration can be changed in the configuration activity "Set up Partner Determination for Sales Document Header (ID: 101288)" from BBP007 to XXDFLT.
- To have only the Order-Sending Address of the customer in the sold-to party, add the appropriate address to the Order-Sending Address of the customer in the "Maintain Business Partner" app.
Keywords
SAP S/4HANA Cloud Public Edition, Sales order, Sold-to party, Address selection, Multiple address function, Order-Sending address of the customer, BBP007, Address determination, Partner Function, Maintain business partner, XXDFLT, Set up partner determination of sales document header, 101288 , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem
Product
Attachments
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