3548412 - Issues with changing Company Field in Job Information History UI – 2H2024

When a change is made to the Company field via the Job Information History UI, the Country of Company field does not automatically populate, and the onChange rules are not triggered, with no entries appearing in the rule trace logs. However, this issue does not occur when changes are made through MSS or the Edit Job Information feature via the pencil icon.

SAP SuccessFactors Employee Central - Job Information

1. Go to any user profile.
2. Navigate to Job Information History.
3. Click on Insert New Record.
4. Change the Company field.
5. Notice that the Country of Company field does not auto-populate with the corresponding country.
6. Notice that no rules are triggered. Download the trace and observe that the rules are not logged.

• Product Engineering is investigating a solution.
• Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

2H2024, KI2411, b2411, INC10270305, Job Information, onChange Rules, Country, country-of-company, not triggered, blank rule trace , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , Bug Filed