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SAP Knowledge Base Article - PreviewSymptom
In Service Level Configuration screen, the Time Zone field drop-down shows only few values or no values.
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Environment
- SAP Service Cloud Version 2
- SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Timezone, Case, Service Level, Settings, Language, Region and Currency , KBA , CEC-CRM-SL , Service Levels for SAP Sales/Service Cloud , CEC-CRM-ADM , Administration for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem
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