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SAP Knowledge Base Article - PreviewSymptom
- Users encounter the error message: "You are not authorized to change the data" when accessing the Related Entities tab in a case.
- The Registered Product section is not visible under the Related Entities tab.
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Environment
SAP Service Cloud Version 2 1.0
Product
SAP Service Cloud Version 2 all versions
Keywords
SAP Service Cloud Version 2, Registered Product, read access, Sales Engineer role, Registered Product app, visibility issue, read-only mode, unintended write permissions Related Entities, Not Authorized, Insufficient Write Access, Read-Only Role , KBA , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , Problem
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