SAP Knowledge Base Article - Public

3548913 - Country-Specific Biographical Information Localization Fields Not Visible in Personal Data Collection - Onboarding

Symptom

  • Country-Specific Biographical Information Localization fields such as Region of Birth and Place Of Birth are not visible in PDC of candidate despite the view and edit permissions
  • biographicalInfoLoc entity is enabled in Manage Business Configuration with country-specific entity

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in as a candidate
  2. Click on Personal Data Collection
  3. Under Biographical information, only Date of Birth (DOB) and Country/Region of birth are visible

Cause

  • Currently "Localized biographical information" feature cannot be enable for Onboarding Pages. 
  • This feature is not available for Onboarding data collection UI’s such as Personal Data Collection, New Hire Data Review and Manage Pending Hires.

Resolution

  • Onboarding new hires can add Localized biographical information from profile start date onwards once they are converted to Employee. 
  • This will be tracked for future roadmap, roadmap disclaimer applies.

See Also

3359756 - Cannot View Localized Biographical Information

Keywords

obx, onboarding, manage business configuration, biographicalInfoLoc, pdc, biographical information, candidate entity , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions