Symptom
Actual Effort hours are not updated in app 'Manage Project Demand' after the employee posts time through 'Manage My Timesheet'.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Reproducing the Issue
- Open app 'Manage Project Demand';
- Create a Resource demand and assign it to an employee;
- Navigate to the 'Manage My Timesheet' app while logged as the employee assigned to the Resource Demand;
- Register time entries against the Demand created in step 2;
- When opening 'Manage Project Demand' app, the Actual Effort value won't be updated accordingly for the Demand (the Actual Effort will be 0H).
Cause
Despite the fact that the time entry was saved and approved, it can still be incomplete.
By opening app 'Process Unposted Time Confirmations' and filtering for a specific employee, users can check errors related to the time entry creation.
If the message Period MONTH/YEAR is closed in company code XXXX, ledger YY, transaction type ZZ is displayed in the above mentioned app, it means that the entry wasn't correctly processed in the system. This could reflect in the Actual Effort not being updated in app 'Manage Project Demand'.
Resolution
If the message Period MONTH/YEAR is closed in company code XXXX, ledger YY, transaction type ZZ is present in app 'Process Unposted Time Confirmations', it is necessary to open the respective posting period using app 'Manage Posting Periods - Cost Accounting'.
After doing so, it will be necessary to repost the time entries in 'Manage My Timesheet', so the system can correctly process it.
See Also
Further information regarding the 'Manage Posting Periods - Cost Accounting' app can be found in the following link: SAP Help Portal - Manage Posting Periods - Cost Accounting.
Keywords
S/4HANA Cloud, demand, project demand, resource, assignment, entry, time entry, timesheet, manage my timesheet, effort, actual effort, process unposted time confirmations, posting period, period is closed , KBA , PPM-SCL-DMN-FIO , Fiori UI for Project Demand (Public Cloud) , CA-TS , Time Sheet , CA-TS-S4 , Cross Application Timesheet in S/4HANA , FI-FIO-GL-PER-2CL , Periodic Activities Applications in General Ledger (PubC) , Problem