SAP Knowledge Base Article - Public

3549421 - Error Message Solve Configuration Issue in ID Mapping for Element PARTY_ID-CONTENT With ID 1234 When Replicating Materials to C4C via MaterialReplicationInitiatedByExternalIn

Symptom

Error message "Solve Configuration Issue in ID Mapping for Element PARTY_ID-CONTENT With ID" when replicating materials to C4C via MaterialReplicationInitiatedByExternalIn.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the General Setting work center view.
  3. Open the Web Service Message Monitoring under System Administration.
  4. Select query All.
  5. Search for message with error "Solve Configuration Issue in ID Mapping for Element PARTY_ID-CONTENT With ID".

Cause

When checking the incoming payload, it is coming as:

      <PlantParty>
        <PartyID>1234</PartyID> (where 1234 means the Ext ID which reaches C4C)
        <RoleCode>224</RoleCode>
        <PartyIdentifierDefiningSchemeCode>27</PartyIdentifierDefiningSchemeCode>
      </PlantParty>

Then, when checking the ID Mapping for Integration, you can verify there is no ID mapping of ERP Plant for Ext ID 1234.

Resolution

Please maintained the ERP Plant on the ID Mapping for Integration following the steps below:

  1. Go to the Administrator work center.
  2. Go to the ID Mapping for Integration work view.
  3. Click on Edit ID Mapping.
  4. Select ERP Plant on the Mapping of and the System Instance ID.
  5. Maintain the mapping of Ext ID 1234 as per the business needs.

Keywords

ID Mapping for Integration, ID Mapping, Integration, C4C, Cloud for Customer, Solve Configuration Issue in ID Mapping for Element PARTY_ID-CONTENT with, Solve Configuration, Issue, Element PARTY_ID-CONTENT, MaterialReplicationInitiatedByExternalIn , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , How To

Product

SAP Cloud for Customer core applications all versions