SAP Knowledge Base Article - Public

3549447 - Understanding Password Reset "Save" button

Symptom

The 'Save' button only gets enabled after clicking somewhere else on the screen after entering the password.

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Click the Profile icon.
  2. Click Reset Password.
  3. Input old password.
  4. Input new password.
  5. Repeat new password.
  6. The 'Save' button does not enable until you click outside the password field.

Cause

This is part of the system design. 

Resolution

Click anywhere from the box after filling up the required fields, "Save" button should become available. 

Keywords

SAP SuccessFactors, Employee Central, Password Reset, Save Button, Post 2H 2024 Release, UI5 components guidance, LOD-SF-EP-UI, LOD-SF-EP, LOD-SF-EP-CPP. , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions

Attachments

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