SAP Knowledge Base Article - Public

3549535 - [Known Error] "Invalid moduleId" error while creating custom task if system language is Chinese, Japanese, Korean, etc. - Onboarding

Symptom

  • "Invalid moduleId" error while creating custom task if system language is Chinese, Japaness, Korean, etc.
  • If system language (e.g. English, Dutch, etc.) has the picklist label under "Module" still as "Onboarding/Offboarding", then will have no error. 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Change system language to Chineses/Japanese/Korean, etc.
  2. Go to Manage Onboarding and Offboarding Tasks > Task Settings > Manage Custom Tasks > Add New Task
  3. Select Module and maintain all necessary configuration > click Done > see error "Invalid moduleId"
  4. Change system language to English/Dutch, etc.
  5. Custom task can be created without error

Resolution


[Workaround]

Before creating custom task, change system language to e.g. English, Dutch, etc. which has the picklist label under "Module" as "Onboarding/Offboarding".

Keywords

SAP, SuccessFactors, Onboarding, Invalid moduleId, custom task, system language, OBX-36615 , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding 2411