3549740 - Configuration Issue with Content Security Policy (CSP) in SAP SuccessFactors Platform

• An issue arises when trying to configure the Content Security Policy (CSP) to add a URI as described in the SAP Help Portal.
• The customer is not able to load scripts related to the WhatFix and/or WalkMe domain due to the Content Security Policy restrictions.
• Upon trying to resolve the issue by updating this domain in the CSP allowlist in provisioning, that does not seem to be working as expected.

SAP SuccessFactors HCM

1. Attempt to configure the CSP to add a URI as described in the SAP Help Portal.
2. Observe that the configuration does not work as expected.
3. Check the messages and log files from the platform for any error messages or blocking issues.

• A patch ticket (PTCH-45644) was created to address the issue.
• The changes will be released on 10-Dec-2024 for Preview and on 12-Dec-2024 for Production.
• Please, check the issue 24 hours after the release dates.

• Configuring CSP Allowlist | SAP Help Portal
• KBA 3122406 - How to connect SuccessFactors to a new third-party site (allowlist on SAP side)

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