SAP Knowledge Base Article - Preview

3549755 - Unable to Connect to Crystal due to Incorrect RPT Server

Symptom

  • The issue arises when trying to connect to Crystal in a different or new environment.
  • The error message displayed is "CMS host 'mock host here' cannot be found on the network. Please verify the name and the network name".


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Environment

SAP SuccessFactors Incentive Management

  • Oracle instance

Product

SAP SuccessFactors Incentive Management all versions

Keywords

Crystal, TST4, RPT server, connection error, CMS host not found, smf-rpt-comm-cfg-060, smf-rpt-comm-dit-060, network name verification. , KBA , CEC-SAL-COM-RNA , Crystal and Webi Reports , Problem

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