SAP Knowledge Base Article - Public

3549794 - Error on Job Information Import - An error occurred while Executing a Business Rule Against the Compensation Information Record - 2411

Symptom

An error is received when trying to import job information records for multiple users:

  • An error occurred while executing a business rule against the Compensation Information record with these values ...
  • XXX is a required field and cannot be blank
  • XXX rule was executed but the result is ignored by the system since no matching compensation information records were found. You are not allowed to set a value for compensation information or pay component recurring if no compensation information records exists for the user

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors - Employee Central - 2411

Reproducing the Issue

  1. Go to 'Import Employee Data'
  2. Select 'Job Information'
  3. Try to upload Job Information records for multiple users
  4. Error is received:
  5. Only the last row in the import file is imported as the warning message mentions the system will disregard the rule which is setting compensation values:
     "XXX rule was executed but the result is ignored by the system since no matching compensation information records were found. You are not allowed to set a value for compensation information or pay component recurring if no compensation information records exists for the user"
  6. The records can be successfully imported into the system individually.

Cause

A business rule is trying to set values in compensation information when no compensation record already exists for the user.

Resolution

This issue will be fixed in 2505 release version.

For detailed release timeline, please refer to below community link:

https://pages.community.sap.com/topics/successfactors/product-release-road-map

Keywords

import, is a required field and cannot be blank, rule was executed but the result is ignored by the system, comp, compensation, job information, job info, executing a business rule against the Compensation Information record,  , KBA , LOD-SF-EC-EDP-JOB , Job Information Imports , Known Error

Product

SAP SuccessFactors Employee Central 2411

Attachments

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