SAP Knowledge Base Article - Public

3549795 - How to Change the Sales Organization or Distribution Channel in a Service Order or Service Quote

Symptom

You want to change the Sales Organization or Distribution Channel in a Service Order or Service Quote.

Environment

SAP Business ByDesign

Cause

Resolution

For Service Orders:

  1. Go to the Service Orders work center.
  2. Select the Service Order Processing view.
  3. Open Service Order XYZ (XYZ represents the Service Order ID).
  4. Navigate to the Pricing and Invoicing tab and the Invoicing sub tab.
  5. In the section Organizational Assignment for Sales you can change the Sales Organization and Distribution Channel as per your requirement.

For Service Quotes:

  1. Go to the Service Orders work center.
  2. Select the Service Quotes view.
  3. Open Service Quote ABC (ABC represents the Service Order ID).
  4. Navigate to the Pricing and Invoicing tab and the Invoicing sub tab.
  5. In the section Organizational Assignment for Sales you can change the Sales Organization and Distribution Channel as per your requirement.

See Also

Keywords

Service Orders, Distribution Channel, Sales Organization, Service Order Processing, Change Sales Organization, Change Distribution Channel, Distribution Chain, Sales Org, Service Quote,  , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign all versions