Symptom
You want to change the Sales Organization or Distribution Channel in a Service Order or Service Quote.
Environment
SAP Business ByDesign
Cause
Resolution
For Service Orders:
- Go to the Service Orders work center.
- Select the Service Order Processing view.
- Open Service Order XYZ (XYZ represents the Service Order ID).
- Navigate to the Pricing and Invoicing tab and the Invoicing sub tab.
- In the section Organizational Assignment for Sales you can change the Sales Organization and Distribution Channel as per your requirement.
For Service Quotes:
- Go to the Service Orders work center.
- Select the Service Quotes view.
- Open Service Quote ABC (ABC represents the Service Order ID).
- Navigate to the Pricing and Invoicing tab and the Invoicing sub tab.
- In the section Organizational Assignment for Sales you can change the Sales Organization and Distribution Channel as per your requirement.
See Also
Keywords
Service Orders, Distribution Channel, Sales Organization, Service Order Processing, Change Sales Organization, Change Distribution Channel, Distribution Chain, Sales Org, Service Quote, , KBA , AP-SLO-SO , Sales Order , Problem
Product
SAP Business ByDesign all versions