Symptom
Customer Contract items are being extracted using Data Extraction for the object CUSTOMER_CONTRACTS (Open Customer Contracts), even though they are Completed or Canceled.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the Application and User Management Workcenter.
- Enter the Data Extraction view.
- Search for extraction ABC and select it (Where ABC represents the Data Extraction with Extraction Object Open Customer Contracts).
- Select the Extraction.
- On the Extraction Files tab, select the file and click on Download File.
- Open the file on a spreadsheet.
There is no column indicating the status of each contract item. Completed and Canceled items are included on the Data Extraction, even though it is expected that only Open (In Process) items are displayed.
Cause
The Data Extraction for Extraction Object CUSTOMER_CONTRACTS (Open Customer Contracts) picks up all the Customer Contract Items from the system regardless of its status.
Hence, it will display Completed and Cancelled items as well.
Resolution
This is the expected system behavior.
Keywords
SAP ByDesign, Data Extraction, Open Contract Items, Migration, Completed Items, Canceled Items, Contract Data. , KBA , SRD-CRM-ORD , Orders & Contracts , SRD-CC-MIG-DXT , BYD- Data Extraction Tool , How To