SAP Knowledge Base Article - Preview

3549885 - What informations are best to provide when opening an incident for Synchronization process

Symptom

  • What information do I need to provide when opening an incident for SAP Commerce Synchronization process?
  • How can I create an optimal support incident to avoid delays and expedite / speed up incident/problem resolution with SAP Product Support?
  • What type of incidents (only errors, incorrect/missing documentation, operations requests) should I send to SAP Support? See What is Support – What is Consulting: On Premise Solutions
  • For consulting or how-to questions, please search your questions in SAP Community or reply and share your knowledge!


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Environment

  • Platform: SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

SAP Commerce Cloud, Product Synchronization, Slow Performance, Troubleshooting , KBA , CEC-SCC-PLA-PL , Platform , Bug Filed

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