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3549941 - IPS job failed with Error=Operation failed after 3 retries. Caused by: Token has been expired when sync user from SF to SAC

Symptom

  • When sync user from SF to embed SAC in IPS, the job fails with below error and no users synced.

Operation failed after 3 retries. Caused by: Token has been expired Caused by: Token has been expired Caused by: HTTP operation failed invoking <ahref="https://<sac>/api/v1/scim/Bulk" rel="nofollow">https://<sac>/api/v1/scim/Bulk with statusCode: 403, Response: {"timestamp":"yyyy-mm-ddThh:mm:ss.123+00:00","status":403,"error":"Forbidden","path":"/api/v1/scim/Bulk"}

  • The access token expire in 1800s, but it takes only 6 seconds since IPS job starts till the 403 error is produced. 


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Environment

  • Success Factor
  • Identity Provisioning
  • SAP Analytics Cloud embedded version

Product

SAP SuccessFactors People Analytics all versions

Keywords

ips, sync user, ips job, scim, api, SAC, SAP AC, Cloud-Analytics, CloudAnalytics,oem, embedded sac, story report
, KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , LOD-SF-ANA-SAC , Stories in People Analytics , LOD-ANA-LS , Licensing and Full User Equivalent , Problem

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