3549955 - How to handle "Received fatal alert: handshake_failure" in BI logs

• Following error can be seeing in the any of the Java-base server's logs:
  • Caused by: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
     at sun.security.ssl.Alert.createSSLException(Alert.java:131)
    
    
• The behavior and/or error message shown in the front-end can vary depending on the workflow that is being reproduced
• This can be seen in any workflow that involves SSL/TLS communication with another application.

• SAP BusinessObjects Business Intelligence Platform 4.x

Secure Sockets Layer, Transport Layer Security, encrypting, secure, security, handshake, TLS1.3, TLSv1.2, handshake_failure, SSL, JVM, HTTP , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-RA-WBI , Web Intelligence , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-BIP-IDT , Information design tool , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem