SAP Knowledge Base Article - Public

3549958 - Cannot Assign Email Template in Output Parameter Determination App

Symptom

When assigning an email template for, i.e dunning, in app "Output Parameter Determination" (OPD), the following error appears: "No email templates are configured for this application". 

Environment

SAP S/4HANA Cloud Public Edition

Cause

Pre-configuration is missing in configuration activity. 

Resolution

 Before setting up the email template in the 'Output Parameter Determination' app, it is necessary to complete the content of Chapter 4.3.2 'Customizing Email Templates' in 1LQ. 

See Also

2941522 - Output Management in SAP S/4HANA Cloud Public Edition - Guided Answer
Email Related Issues

Keywords

Email Template, Dunning, Output Parameter Determination, OPD, Maintain Email Templates, Assign Email Templates , KBA , CA-GTF-OC , SAP S/4HANA output management , FI-AR-AR-C-2CL , Dunning/Interest (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions