SAP Knowledge Base Article - Public

3550149 - Error when scheduling publication : 'We couldn't connect to the live datasource' in SAP Analytics Cloud (SAC)

Symptom

Error when scheduling publication in SAC: "We couldn't connect to the live datasource."

Environment

SAP Analytics Cloud 2024.21.8

Connection: live
Data source: BW
 

Reproducing the Issue

  1. Login to SAC
  2. Open the story
  3. Schedule Publication for the story and enter the required details
  4. Go to Calendar

    Notice the scheduled publication fails with error:  'We couldn't connect to the live datasource'

Cause

The backend certificate expired

Resolution

Renew the expired backend certificate which will enable a successful connection to the data source, allowing the publications to run smoothly.

See Also

Keywords

schedule publication, story, calendar, BW, SAC, live connection , KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem

Product

SAP Analytics Cloud 1.0