3550149 - Error when scheduling publication : 'We couldn't connect to the live datasource' in SAP Analytics Cloud (SAC)

Error when scheduling publication in SAC: "We couldn't connect to the live datasource."

SAP Analytics Cloud 2024.21.8

1. Login to SAC
2. Open the story
3. Schedule Publication for the story and enter the required details
4. Go to Calendar
   
   Notice the scheduled publication fails with error:  'We couldn't connect to the live datasource'

The backend certificate expired

Renew the expired backend certificate which will enable a successful connection to the data source, allowing the publications to run smoothly.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
• • https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

schedule publication, story, calendar, BW, SAC, live connection , KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem