Symptom
When you access the career site, the following error appears: ERR_CERT_AUTHORITY_INVALID.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Go to career site
- You'll be redirected to the error page.
- Go through the career site
- Select any category/landing page
- You will be redirected to the error page.
Cause
This error happens when you have a self-signed certificate, or you don't have a root certificate authority.
Resolution
Browsers do not trust self-signed SSL certificates because they are created by the customer's servers and lack validation from trusted Certificate Authorities (CAs). Although self-signed certificates are free, they are appropriate only for internal network websites and development/testing environments, not for public-facing sites. Customers should purchase SSL certificates exclusively from trusted, public CAs. As a consequence, these certificates cannot be installed.
See Also
2231401 - Updated SSL Certificate Installation and Renewal process - Recruiting Marketing
3109381 - Overview About SSL Certificates tab in CSB - Recruiting Marketing
3298546 - SSL installation in Uninstalled status in CSB SSL tool - Recruiting Marketing
Keywords
ssl certificate, ERR_CERT_AUTHORITY_INVALID, error career site, career site , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem
Product
Attachments
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